Reservation Policy

Last Updated: January 01, 2025Effective Date: January 01, 2025

CRIMSON RESORT & SPA MANILA, RESERVATION POLICY STATEMENT

<ul><li>An advanced deposit is required to guarantee the reservation and must be settled on or before the provided option date. &nbsp;</li><li>QR Code (Gcash &amp; Paymaya) or bank details may be provided upon request.</li></ul>

GUARANTEE POLICY

<ul><li>If the booking is non-refundable reversals or refunds will not be allowed.</li><li>Cancellations / modifications due to medical reasons or other emergencies must be supported by proper documentation and will be subject to the discretion of management.<ul><li>If cancelled more than 14 days prior to arrival - no charge. Cancellations less than 14 days before arrival date and failure to arrive at the hotel will be treated as a No Show and will incur the full stay charge 100%.&nbsp;</li></ul></li></ul>

CANCELLATION / MODIFICATION POLICIES

<ul><li>The hotel only accepts credit card and Philippine Peso for deposit and payment.</li><li>Third party credit cards are not accepted and booking will not be made until the cardholder contacts the hotel.</li><li>&nbsp;A deposit of Php 3,000.00 per room per night will be collected upon check-in. This will be used to cover any incidental charges incurred during the stay and are refundable upon check-out.</li><li>Senior Citizen and PWD discounts are only applicable to our Published rate and cannot be applied anymore to any special discounts with or without promo codes.</li><li>Complimentary breakfast for 2 kids below 12 years old is allowed for room with breakfast inclusion. Room only package will not be entitled of these additional benefits.&nbsp;</li><li>Rates are subject to applicable taxes and service charge.</li></ul>